Health insurance sold to expats varies enormously in what it actually covers, and the marketing language often glosses over the details that matter most. A policy that looks comprehensive on the surface can still leave significant gaps.

Pre-existing conditions

Most international policies either exclude pre-existing conditions entirely or apply a waiting period before covering them. If you manage an ongoing condition, read this section carefully — it's the single most common source of denied claims.

Mental health and maternity

These two categories are frequently excluded or capped at a low limit even in otherwise solid plans. If either is relevant to you, check the specific coverage amount rather than assuming it's included because the policy says "comprehensive."

Outpatient and telemedicine coverage

Some policies cover hospitalization well but reimburse very little for routine outpatient visits or video consultations — which, realistically, is where most healthcare actually happens. Ask specifically whether telemedicine consultations are reimbursable, and keep your invoices and receipts in a format your insurer accepts.